Shipping policy
At MJX RC Cars, we understand that customers want their RC cars delivered quickly, safely, and without unnecessary delays. That is why we work hard to provide fast and reliable shipping for our customers across the USA, Canada, Australia, and the EU.
Unlike many other sellers, we focus on using dependable courier services where possible, so your order can reach you quickly and securely. Our goal is to provide a better shipping experience by choosing practical, reliable, and affordable courier options instead of using slow or unreliable shipping methods.
Fast Shipping
When your ordered product is in stock, we aim to deliver your MJX HYPER GO RC car within approximately 3 to 7 business days.
Please note that this delivery timeframe is an estimate and may vary depending on your location, courier availability, local delivery conditions, customs checks, public holidays, or unexpected transport delays.
Processing Time
We process orders quickly and securely to ensure a smooth shopping experience. Orders are typically processed within 0–24 hours after payment is confirmed.
Shipping Carriers:
DHL, UPS, Yanwen & YunExpress
Once your order has been shipped, you will receive tracking information so you can easily monitor your delivery.
In-Stock Products
If the product you order is available in stock, we will process and prepare your order as quickly as possible. Once your order has been dispatched, you will receive tracking details so you can follow the progress of your delivery.
We do our best to ship in-stock items quickly and get them delivered within the estimated timeframe.
Possible Delivery Delays
Although we always aim for fast delivery, delays can sometimes happen due to reasons outside our control. These may include:
Remote delivery locations
Courier network delays
Customs or border checks
Incorrect or incomplete shipping addresses
Weather disruptions
Public holidays or high-demand periods
If your delivery takes longer than expected, please contact us and we will do our best to assist you.
Reliable Courier Services
At MJX RC Cars, we try to use reliable courier services that offer a good balance of speed, tracking, and affordability. Our aim is to avoid poor-quality or unreliable shipping methods wherever possible, so customers can receive their original MJX RC cars with confidence.
Courier options may vary depending on your country, region, product size, warehouse location, and stock availability.
Shipping Address
Please make sure your shipping address is correct before placing your order. MJX RC Cars is not responsible for delays or failed deliveries caused by incorrect, incomplete, or missing address details.
If you notice an error in your shipping address after placing an order, please contact us as soon as possible.
CHANGE OF ADDRESS
We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 24 hours of placing your order at support@mjxrccars.com or call us at +61451772799.
Cancellations
If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, please refer to our refund policy.
Parcels Damaged In Transit
If you find a parcel is damaged in transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with next steps.
Tracking Information
Once your order has been shipped, tracking information will be provided where available. Tracking updates may take some time to appear after dispatch, depending on the courier system.
Customer Support
If you have any questions about your order, shipping status, delivery timeframe, or tracking information, please contact our support team at
or +61451772799
Please include your order number when contacting us, so we can help you faster.
Our Shipping Commitment
MJX RC Cars is committed to supplying original MJX HYPER GO models only and delivering them to customers as quickly and safely as possible. We work hard to provide fast shipping, reliable service, and clear communication from the time you place your order until your MJX RC car arrives.